Google’s unification of Google+ and search has everyone in an uproar. In simplest terms, when you search for information on Google while you’re signed in on Google+, the results will include results from your circles as well as the normal search-engine results page.
Here’s an example. The first red arrow points out the notification of “personal results.” The second is aimed at the icon which will appear next to all G+ results. Immediately underneath, you can see the first standard result for comparison.
According to the Official Google Blog, there are three substantive changes being rolled out:
- Personal Results, which enable you to find information just for you, such as Google+ photos and posts — both your own and those shared specifically with you, that only you will be able to see on your results page;
- Profiles in Search, both in autocomplete and results, which enable you to immediately find people you’re close to or might be interested in following; and,
- People and Pages, which help you find people profiles and Google+ pages related to a specific topic or area of interest, and enable you to follow them with just a few clicks. Because behind most every query is a community.
Basically, anything pertinent to your search that appears either publicly or in circles that have been shared with you will now show up on your results page. On the surface, it looks like a very skewed digital landscape, after all, both the search and the Google+ social platform are Google properties. Closer examination shows that the two largest social networks had effectively opted out a long time ago.
Facebook and Google have had a very adversarial relationship over the past year or two, and, as a result, Facebook has blocked Google from accessing most of its data. Zuckerberg and Co. have since cultivated an extensive relationship with Microsoft’s Bing.
Twitter, the other 800-pound gorilla in the room, voluntarily ceased its relationship with Google last July. The company greeted the announcement of this integration with a very direct and unhappy announcement of its own. Here is its entirety, as reported by TechCrunch:
For years, people have relied on Google to deliver the most relevant results anytime they wanted to find something on the Internet.
Often, they want to know more about world events and breaking news. Twitter has emerged as a vital source of this real-time information, with more than 100 million users sending 250 million Tweets every day on virtually every topic. As we’ve seen time and time again, news breaks first on Twitter; as a result, Twitter accounts and Tweets are often the most relevant results.
We’re concerned that as a result of Google’s changes, finding this information will be much harder for everyone. We think that’s bad for people, publishers, news organizations and Twitter users.
I think those words would have more sting if Twitter had not removed itself from Google search six months ago. It doesn’t really have much of a leg to stand on, having effectively walled the search giant off from indexing its content.
Ian Paul of PCWorld brings up the next big topic of discussion: Will this trigger any anti-trust action out of Washington?
Perhaps a bigger issue than any potential sniping from other social networks is that, as bloggers such as MG Siegler and Search Engine Land’s Danny Sullivan have mentioned, Google may get into antitrust trouble over Search plus Your World. Google is effectively using its popularity as a search engine provider to promote its social network by prioritizing Google+ data. Bundling one smaller service on the back of another much bigger one is what sparked Microsoft’s trouble with antitrust regulators through the late 1990s and early 2000s when it included Internet Explorer with Windows.
With all the current antitrust interest in Google from lawmakers and regulators, deliberately prioritizing links to Google+ in search results may not be the best idea.
I find it hard to believe that no one at the Google headquarters would have considered the possible invocation of the Sherman Anti-Trust Act. It is distinctly possible that they are playing a longer game.
The most cogent theory I’ve run across comes from Eric Eldin at TechCrunch. He points out Facebook’s relationship with Bing as a perfect way for Google to leverage the situation:
You can imagine how Google might frame this to the government. It’d go something like this (and the following is something I made up, it’s not from Google or anyone else): ‘We are competing against a social networking company with clearly dominant market share, that has a strategic relationship with our largest existing competitor. That relationship specifically excludes our search engine from working effectively. This is no more fair than our integration of Google+ into search. If you’re going to regulate us, regulate them, too. Or leave us all alone.’
Even if Google takes all sorts of grief from the government (not to mention users and the press) over this, the biggest end result could be new scrutiny on its two main rivals. The fact that Facebook has never had to go through an arduous antitrust investigation before means any suggestion of one now could give investors pause as it looks to go public sometime within the next year.
Eldin’s take on things seems quite plausible. Facebook has been a thorn in Google’s corporate side for some time now, effectively walling off huge swaths of the Internet. Since it’s already in the hot seat as far as the FCC is concerned, this sort of approach could really turn up the heat. The fact that IPO rumors abound simply sweetens the deal, as potential investors could well shy away.
All in all, the virtual ground has just shifted. A lot.
Those of us who work with SEO will be having many sleepless nights while we examine the impact of these changes and how best to move forward.
Source: “Google+ Search = A Way To Call The Feds In On IPO-Bound Facebook (?),” TechCrunch, 01/11/12
Source: “Search, plus Your World,” The Official Google Blog, 01/10/12
Source: “Google’s Search Plus Your World: What it Means for Users,” PCWorld, 01/11/12
Source: “Has Google Popped the Filter Bubble?,” Wired, 01/11/12
Image by Loki, created for this report.
George “Loki” Williams is the community and brand manager for award wining game company Savage Mojo, Ltd. and the owner of SocialGumbo, LLC, an online consultancy specializing in Web content and online communications. Loki has produced content for clients including the Open Society Institute, National Association of Broadcasters, Kobold Press, and Kaiser Permanente. His work has been seen or written about in The New York Times, The BBC, Air America, The Gambit Weekly, and NOLA.com, among others.